Refund Policy

ROAV Event Refund Policy

The ROAV understands that on occasion, things do not work out and you are unable to attend one of our events. We all know that we live at the mercy of our Rovers! The ROAV would like to honor requests for refunds under the following conditions.

Refund/cancellation requests must be made by email to admin@roav.org. Refund requests will not be accepted by phone, text message, social media or in person.
Requests for cancellation must be made by the person who registered. We will not honor requests that are made through friends.
ROAV will honor event and meal ticket refund requests made 4 weeks prior to the first day of the event. Refunds for other items will be granted only at ROAV’s discretion
Event and meal ticket refund requests made within 4 weeks of the start of the event will be granted solely at ROAV’s discretion and only in extreme circumstances or in the event of illness. Refund requests made after the start of the event will not be honored.
Individuals that are asked to leave an event due to a violation of "The Rules" will not be issued a refund.
A reasonable effort will be made to mail a registered attendee's registration packet and other event items to them in the event of a no-show. Please make sure you send your mailing address to admin@roav.org to make sure your items can be shipped to you.
Please reach out to admin@roav.org if you have any other questions about your event registration, cancelations, or refunds.

Please reach out to admin@roav.org if you have any other questions about your event registration, cancelations, or refunds.

Thank you for your support and understanding.